Privacy policy

Data controller: GARDEN SPECIALIST Sagl, Via Vignalunga 14A, 6850 Mendrisio — info@gardenspecialist.ch.

What we collect

On every page we count the visit: which page, which website you came from, the country, the type of device, the browser, the language, and whether you pressed a button such as ‘Call us’ or ‘Send request’. This is done by Umami, a program installed on the servers of whoever runs the website (WeSite, Mendrisio), not a third-party service: no cookies, no identifier stored on your device, and the IP address is not kept. It tells us how many people read what, not who you are.

If you write to us — through the form, by email or on WhatsApp — we process what you send us, photos included, to reply to you, to carry out the site visit and prepare the quote, and to keep a record of our dealings, for as long as is needed for that purpose.

The server that hosts these pages logs requests as any web server does — IP address, time, page — for security and troubleshooting, for a limited period.

What we don’t do

There are no Meta or Google pixels and no Google Analytics, and we neither sell nor pass on data to anyone. The pages talk only to the server that hosts them and to the visit counter.

Your rights

You can ask us what data we hold about you, and have it corrected or deleted, by writing to the address above. The Swiss Federal Act on Data Protection (FADP) applies.

The technical side of the website is handled by we-site.ch.